Job Title: Omnichannel Consultant

Introduction/Overview:
We are seeking an experienced Omnichannel Consultant to join our team. This role involves providing expert consulting services to enhance omnichannel capabilities within the manufacturing, retail, and consumer packaged goods (CPG) industries. The ideal candidate will have a strong background in digital transformation projects, platform evaluation, and the integration of e-commerce software with enterprise systems.

Roles & Responsibilities:
- Lead consulting engagements with international clients across manufacturing, retail, and CPG sectors.
- Conduct omnichannel maturity assessments and feasibility studies to identify digital transformation opportunities.
- Evaluate and recommend e-commerce platforms such as Magento Commerce, Salesforce Commerce, and Liferay Commerce.
- Facilitate client discovery workshops to understand business requirements and map user personas and journeys.
- Develop structured reports and documentation to support decision-making processes for stakeholders.
- Manage digital transformation projects from inception through to post-implementation maintenance.
- Define integration requirements with legacy systems and ensure seamless connectivity with ERP, CRM, WMS, and PIM systems.
- Work on B2B, B2C, and B2B2C commerce models to enhance client capabilities in advanced order management, analytics, personalization, and loyalty programs.
- Ensure a unified inventory view and integration of supply chain processes to optimize store operations.

Years of Experience:
- 12-14 years of relevant experience in omnichannel commerce and digital transformation.

Education Qualification:
- Bachelor’s or Master’s degree in Business, Information Technology, or related field preferred.

Skills/Knowledge:
- In-depth knowledge of omnichannel commerce, CRM, ERP, and enterprise mobility systems.
- Proficiency in Magento 2, Sterling Commerce, and other relevant e-commerce and enterprise IT systems.
- Strong skills in analytics, digital marketing, and third-party integrations.
- Ability to perform detailed documentation, create use cases, and user stories.
- Excellent command of the English language and outstanding presentation skills.

Key Competencies:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
- Proven ability to work effectively with diverse teams and stakeholders.

Domain/Industry:
- Manufacturing, Retail, Consumer Packaged Goods (CPG).

Employment Type:
- Full-time, permanent position.

Company Overview:
- [Company Name] is a leading provider of digital transformation solutions, specializing in helping businesses achieve seamless omnichannel experiences. We are committed to innovation and excellence, providing our clients with top-tier consulting and implementation services.

Benefits & Opportunities:
- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- Exposure to international clients and projects.
- Dynamic and supportive work environment.

Location & Travel:
- Based in [City, Country]. Regular travel may be required depending on project needs.

This position offers a unique opportunity to lead significant digital initiatives and make a substantial impact on our clients' operational success. If you are a seasoned professional with a passion for omnichannel commerce and digital transformation, we encourage you to apply.