1. Job Title: IT Director
2. Introduction/Overview: The IT Director will play a pivotal role in shaping the strategic IT framework within the Retail domain, focusing on software development, This role is critical in steering the company's IT strategy, aligning it with the fast-evolving retail landscape to maintain competitive advantage.
3. Roles & Responsibilities: Lead the development and implementation of comprehensive IT strategies that align with the company’s retail objectives, Oversee the management of IT projects ensuring they meet set timelines, budget, and quality standards, Develop and enforce best practices in software development and IT management within the retail industry, Collaborate with cross-functional teams to integrate IT solutions that enhance customer experience and operational efficiency, Drive innovation by adopting emerging technologies that offer competitive advantages in retail operations and customer engagement, Manage senior IT personnel and stakeholders fostering a culture of high performance and continuous improvement, Ensure compliance with industry-specific regulations and standards in all IT practices, Lead crisis management efforts in IT settings ensuring robust and resilient IT infrastructure, Design and implement training programs for IT staff to keep pace with technological advancements, Champion the use of data analytics and business intelligence in decision-making processes, Enhance and maintain security protocols to protect company data and customer information, Communicate effectively with all levels of the organization and external partners to ensure IT alignment with business goals.
4. Years of Experience: 15 to 20 years in IT leadership roles, specifically in the Retail industry.
5. Education Qualification: Master of Business Administration (MBA).
6. Skills/Knowledge: Retail and E-commerce: Expertise in developing inventory management strategies and supply chain optimization, Proficient in retail sales analysis, customer segmentation, and pricing strategies, In-depth knowledge of omnichannel retailing, retail compliance, and product lifecycle management, Strong understanding of store operations, retail marketing, and customer loyalty programs, Advanced skills in POS systems, retail analytics, visual merchandising, and loss prevention, Experience in implementing sustainability practices and crisis management within retail settings, Magento (E-commerce Platform): Comprehensive understanding of Magento architecture and ecosystem, Proven track record in custom module development, API integration, and theme customization, Skilled in performance optimization, security best practices, and Magento version upgrades, Experience with multi-store and multi-language setups, and Magento extensions integration, eCommerce: Proficient in e-commerce platform selection, digital marketing strategies, and conversion rate optimization, Expertise in user experience design, content management systems, and payment gateway integration, Knowledgeable in mobile commerce optimization, cross-border e-commerce practices, and e-commerce legal compliance, Customer Experience: Strategic development of customer experience initiatives and personalization techniques, Experience in managing customer feedback systems and optimizing customer journey, Proficiency in digital customer engagement tools and omnichannel customer service strategies.
7. Key Competencies: Leadership in IT strategy development, Project management, Compliance with industry standards, Crisis management, Data analytics and business intelligence, Security protocols management, Effective communication.
8. Domain/Industry: Retail industry.
9. Employment Type: Full-time.
10. Company Overview: NO DETAILS FOUND
11. Benefits & Opportunities: NO DETAILS FOUND
12. Location & Travel: Travel Requirements: Must be ready to travel 25-50% of the time, Working Shift: INDIA, Work Location: Noida, Work Flexibility: Hybrid model.