a:11:{s:7:"resumId";s:3:"965";s:11:"screeningId";s:3:"145";s:11:"candidateId";s:1:"4";s:18:"candidateDetailsId";N;s:17:"interviewValidity";s:19:"2024-09-24 16:25:20";s:19:"interviewAssignDate";s:19:"2024-09-21 16:25:20";s:11:"companyName";s:18:"Adzip Technologies";s:9:"response1";s:5280:"1. Job Title: IT Director
2. Introduction/Overview: The IT Director in the E-commerce domain will play a strategic role within the Software Development department, reporting directly to the Vice President, This position is crucial for driving technological advancements and solutions that align with the company's strategic goals, The role involves overseeing the development and implementation of software solutions that enhance business operations and customer engagement in a dynamic online retail environment, The IT Director will lead a team of IT professionals to innovate and maintain competitive advantage through effective use of technology in the E-commerce space.
3. Roles & Responsibilities: Lead the IT department's strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services, Collaborate with other department leaders to define business requirements for new technology implementations and oversee the selection of technologies to improve and maintain service and efficiency, Manage the development and implementation of IT policies and procedures, ensuring they meet legal, regulatory, and organizational standards, Direct the design, planning, implementation, and maintenance of the hardware and software infrastructure required to effectively support the E-commerce operations, Drive continuous improvement of systems and technology by staying abreast of emerging trends and solutions in E-commerce technology, Lead cross-functional teams in the development and implementation of systems to enhance customer experience and ensure seamless integration across multiple platforms and touchpoints, Oversee the management of customer data and analytics to ensure compliance with data privacy and protection guidelines, Develop and maintain strategic partnerships with key technology providers, negotiating contracts to maximize value for the organization, Foster a culture of innovation, continuous learning, and accountability within the IT department, Ensure high availability and optimal performance of E-commerce platforms and applications, Mentor and develop the IT team, setting clear goals and conducting performance reviews.
4. Years of Experience: A minimum of 14 to 19 years in IT leadership roles, preferably in the E-commerce sector.
5. Education Qualification: Master of Business Administration (MBA).
6. Skills/Knowledge: Retail and E-commerce: Expertise in developing omnichannel strategies to enhance customer engagement and streamline operations, Proven ability in managing supply chains to optimize costs and efficiency, Skilled in inventory optimization and customer segmentation to drive sales and improve service, Proficient in market trend analysis and pricing strategies to stay competitive, Experience with digital marketing techniques such as SEO and PPC to increase online visibility, Strong background in data analytics and business intelligence to drive decisions, In-depth knowledge of CRM systems like Salesforce and HubSpot for enhanced customer relationships, Ability to develop and manage loyalty programs and understand brand management dynamics, Familiarity with E-commerce legislation, risk management, and sustainable practices, Experience in managing multi-geographical market penetration and strategic partnerships, Proficient in Retail ERP systems like SAP and Oracle Retail for streamlined operations, Magento (E-commerce Platform): Comprehensive understanding of Magento architecture and ecosystem, Experience in custom module development, API integration, and performance optimization, Knowledge of security best practices and Magento theme development, Skilled in E-commerce SEO, checkout optimization, and multi-store setups, Proficient in integrating various payment gateways and shipping fulfillment services, Experience with Magento upgrades, extensions, and cloud solutions, Customer Experience: Expertise in customer journey mapping and UX design, Skilled in integrating customer feedback into service improvement, Experience with customer support systems and usability testing, Knowledge of CRM integration and chatbots for enhanced customer service, IT Consulting: Strategic IT planning and business analysis, Project management certifications like PMP or Agile methodologies, Experience in IT governance, risk assessment, and compliance, Knowledge of cloud computing solutions and cybersecurity strategies, Skills in data privacy, IT budgeting, and emerging technologies like AI and IoT.
7. Key Competencies: Strategic planning, Leadership and team management, Technology selection and implementation, Policy and procedure management, Innovation and continuous improvement, Cross-functional team leadership, Data privacy and protection compliance, Strategic partnership development, Performance optimization, Talent development and mentoring.
8. Domain/Industry: E-commerce.
9. Employment Type: Full-time.
10. Company Overview: NO DETAILS FOUND.
11. Benefits & Opportunities: NO DETAILS FOUND.
12. Location & Travel: Travel requirements: Must be willing to travel 25-50% of the time, Working shift: Primarily based in India, Work location: Noida, Work Flexibility: Hybrid model.";s:13:"screeningName";s:15:"Ecommerce- Bulk";s:14:"candidateEmail";s:27:"adziptechnologies@gmail.com";s:13:"candidateName";s:5:"Varun";}