Varun's response indicates a lack of readiness to discuss his experience with IT consulting, as he asks for clarification on the specific business metrics of interest. This suggests he may not have a clear understanding of the question or is unprepared to discuss relevant examples. In contrast, the benchmark response effectively outlines specific strategic initiatives and transformations led by the candidate, emphasizing measurable outcomes and aligning technology with business objectives. The benchmark provides concrete examples of operational efficiency improvements and customer experience enhancements, supported by clear KPIs. Varun could improve by preparing to discuss his past consulting experiences in detail, focusing on the impact of his initiatives on key business metrics without needing guidance on what to address.