Job Title: IT Director

Introduction/Overview:
We are seeking a visionary IT Director to lead our Software Development department within a dynamic online retail environment. This strategic role is pivotal in harnessing technological advancements to develop cutting-edge software solutions that enhance business operations and customer engagement. The ideal candidate will be at the forefront of driving our E-commerce platform to maintain a competitive advantage by leading a team of dedicated IT professionals.

Roles & Responsibilities:
- Lead strategic planning aligned with business goals to enhance development initiatives, focusing on web-based services and E-commerce platforms.
- Analyze business requirements to guide technology implementations that improve service efficiency and systems.
- Develop and enforce IT policies and procedures that support robust hardware and software infrastructure.
- Drive continuous improvements in systems to enhance customer experience and leverage customer data and analytics for strategic decisions.
- Foster strategic partnerships with technology providers to ensure access to the best-in-class innovation.
- Promote a culture of continuous learning and accountability among IT staff.
- Conduct performance reviews and ensure the team's objectives align with overall business goals.
- Oversee the management of E-commerce platforms, ensuring optimal performance and alignment with business needs.
- Ensure compliance with E-commerce legislation, risk management, and sustainable practices.
- Expand the company's reach through multi-geographical market penetration and strategic partnerships.

Years of Experience:
- 14 to 19 years in IT leadership roles, specifically within the E-commerce sector.

Education Qualification:
- Master of Business Administration (MBA).

Skills/Knowledge:
- Expertise in omnichannel strategies, supply chains, inventory optimization, customer segmentation, and market trend analysis.
- Proficient in digital marketing, SEO, PPC, data analytics, business intelligence, and CRM systems (e.g., Salesforce, HubSpot).
- Knowledge of Retail ERP systems such as SAP, Oracle Retail, Magento, and API integration.
- Strong understanding of security, E-commerce SEO, payment gateways, shipping services, cloud solutions, UX design, and customer feedback mechanisms.
- Experienced in IT consulting, strategic IT planning, business analysis, project management (PMP, Agile), IT governance, cloud computing, cybersecurity, data privacy, IT budgeting, and emerging technologies like AI and IoT.

Key Competencies:
- Strategic planning and leadership.
- Technology selection and policy management.
- Infrastructure maintenance and continuous improvement.
- Cross-functional leadership and partnership development.
- Innovation and performance optimization.
- Team mentoring and development.

Domain/Industry:
- E-commerce

Employment Type:
- Full-time

Company Overview:
- [Generic placeholder for company-specific information]

Benefits & Opportunities:
- We are an equal opportunity employer committed to diversity and non-discrimination in all aspects of employment including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, and disability status.

Location & Travel:
- Based in Noida, India with a hybrid work model.
- Occasional travel may be required as per business needs.

This role is designed for a leader who is ready to take on the challenge of transforming our IT landscape to drive significant business results in the competitive world of E-commerce. If you are a strategic thinker with a passion for technology and innovation, we encourage you to apply.