Job Description: Omnichannel Consultant, Solutioning

1. Position: Omnichannel Consultant, Solutioning
2. Department: N/A
3. Job Summary:
   - Provide omnichannel consulting and solutioning expertise in the manufacturing, retail, and CPG sectors.
   - Lead digital transformation projects and implement omnichannel maturity assessment frameworks.
   - Conduct platform evaluation and feasibility studies to identify the best solutions for clients.
   - Prepare reports of findings and recommendations for clients' digital transformation projects.
   - Develop commerce-related business use cases for B2B, B2C, and B2B2C scenarios.
   - Facilitate client discovery workshops to understand their requirements and objectives.
   - Create user personas and user journeys to design customer-centric omnichannel experiences.
   - Map business requirements to technology solutions, including order management, analytics, personalization, loyalty, CRM, and integration with backend systems such as ERP, WMS, PIM, and supply chain systems.
   - Ensure seamless integration of digital marketing strategies and campaigns.
   - Enable a unified view of inventory across channels and optimize store operations.
   - Manage third-party integrations with platforms like Magento Commerce, Salesforce Commerce, and Liferay Commerce.
   - Assess integration requirements with legacy enterprise systems and provide solutions.

4. Experience:
   - Minimum 12-14 years of experience in omnichannel consulting and solutioning.
   - Extensive knowledge and hands-on experience in platform evaluation, feasibility studies, and digital transformation projects.
   - Strong understanding of commerce-related business use cases and user-centric design principles.
   - Expertise in advanced order management, analytics, personalization, loyalty, and CRM systems.
   - Proven experience in integrating backend systems such as ERP, WMS, PIM, and supply chain systems.
   - Familiarity with digital marketing strategies and campaigns.
   - Experience in implementing a unified view of inventory and optimizing store operations.
   - Proficiency in managing third-party integrations with platforms like Magento Commerce, Salesforce Commerce, and Liferay Commerce.
   - Knowledge of integration requirements with legacy enterprise systems.

5. Education: N/A

6. Skills:
   - Strong expertise in omnichannel consulting, solutioning, and digital transformation.
   - Ability to evaluate platforms and conduct feasibility studies.
   - Proficient in developing commerce-related business use cases.
   - Skilled in creating user personas and user journeys.
   - In-depth knowledge of advanced order management, analytics, personalization, loyalty, and CRM systems.
   - Experience in integrating backend systems such as ERP, WMS, PIM, and supply chain systems.
   - Familiarity with digital marketing strategies and campaigns.
   - Ability to optimize store operations and provide a unified view of inventory.
   - Proficient in managing third-party integrations with platforms like Magento Commerce, Salesforce Commerce, and Liferay Commerce.
   - Understanding of integration requirements with legacy enterprise systems.

7. Industry Experience:
   - Strong background in the manufacturing, retail, and CPG sectors.
   - Direct employment experience in relevant industries.
   - Onsite experience in end-to-end implementation projects.
   - Familiarity with Magento 2 and advanced order management systems.
   - Knowledge of enterprise IT systems and enterprise mobility systems.
   - Experience in mobile shopping app implementation.
   - Proficient in documentation, including technical specifications and user manuals.
   - Excellent English proficiency and presentation skills.

8. Preferred Industries: Manufacturing, Retail, CPG Sectors

9. Travel: N/A

10. Location: N/A

11. Employment Type: N/A

12. Salary: N/A