Job Title: IT Director

Introduction/Overview:
We are seeking a visionary IT Director to lead our technology department, focusing on leveraging technological advancements and software solutions to enhance business operations and customer engagement. This strategic role is pivotal in driving our E-commerce platforms to maintain a competitive advantage through innovative technology use. The ideal candidate will be a key player in shaping our company's future, ensuring that we stay ahead in a rapidly evolving digital landscape.

Roles & Responsibilities:
- Lead strategic planning and development initiatives to enhance web-based services and technology implementations.
- Oversee the creation and enforcement of IT policies to support hardware and software infrastructure.
- Drive continuous improvements in systems to enhance customer experience and ensure data privacy.
- Foster strategic partnerships and innovation to keep pace with industry trends and technologies.
- Promote a culture of continuous learning and performance optimization within the IT department.
- Mentor and develop IT team members, ensuring high performance and alignment with business goals.
- Manage and optimize IT budgeting, ensuring cost-effective resource allocation.
- Implement and oversee customer support systems to enhance user satisfaction and engagement.
- Ensure compliance with E-commerce legislation and data protection standards.
- Lead IT consulting, strategic IT planning, and project management using methodologies like PMP and Agile.
- Spearhead the integration of advanced technologies such as AI, IoT, and cloud computing to drive business growth.

Years of Experience:
- 14-19 years in IT leadership, specifically within the E-commerce sector.

Education Qualification:
- Master of Business Administration (MBA).

Skills/Knowledge:
- Expertise in omnichannel strategies, supply chain management, and inventory optimization.
- Proficient in customer segmentation, market trend analysis, digital marketing, SEO, and PPC.
- Strong background in data analytics, business intelligence, and CRM systems like Salesforce and HubSpot.
- Knowledge of Retail ERP systems such as SAP, Oracle Retail, and Magento.
- Experience with API integration, security practices, and optimizing E-commerce platforms.
- Skilled in project management frameworks like Agile and PMP, IT governance, and cybersecurity.

Key Competencies:
- Exceptional strategic planning and leadership skills.
- Proven ability in team management and cross-functional leadership.
- Strong capability in technology implementation and policy management.
- Innovative thinking with a focus on data protection compliance and partnership development.
- Talent for performance optimization and talent development.

Domain/Industry:
- E-commerce

Employment Type:
- Full-time

Company Overview:
Join us in a strategic role where you will lead technological advancements and software solutions to drive our E-commerce business. Be part of a forward-thinking company that values innovation and strategic thinking in all aspects of business operations.

Benefits & Opportunities:
- Opportunity to lead in strategic planning and technology implementation.
- Engage in high-level leadership opportunities and innovation projects.
- Drive continuous improvement and performance optimization across functional teams.
- Develop talent and lead a team of high-performing IT professionals.
- Participate in cross-functional team leadership to synergize business operations.

Location & Travel:
- Based in Noida, India with a hybrid work model.
- Requires travel 25-50% to support multi-geographical market operations and strategic partnerships.

This position offers a unique opportunity to influence the strategic direction of a leading E-commerce company through innovative IT leadership and technology management. If you are a seasoned IT leader with a passion for E-commerce and technology, we encourage you to apply.