Varun's response, "I don't know," is concerning as it reflects a complete lack of engagement with the question and indicates that he may not have relevant experience in strategic IT planning and business analysis within the e-commerce sector. This response does not provide any insights into his capabilities or understanding of the role's requirements. A more constructive approach would have involved discussing any related experiences or expressing a willingness to learn about such projects. For improvement, Varun could have said, "I may not have specific examples at the moment, but I understand the importance of strategic IT planning and would approach it by collaborating with stakeholders to align technology initiatives with business goals."