16. - retail and e-commerce:
Score: 5
Qualitative Assessment: Needs Improvement
Description: Despite his background in e-commerce, Varun failed to effectively link his experience with the strategic needs of the role during the interview.

17. - magento (e-commerce platform):
Score: 2
Qualitative Assessment: Needs Improvement
Description: Varun admitted to having minimal experience with Magento, which is concerning given its importance to the role.

18. - customer experience:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun provided limited insights into how he has improved customer experience through technological innovations, missing a key aspect of the role.

19. - e-commerce strategy development:
Score: 3
Qualitative Assessment: Needs Improvement
Description: Varun did not demonstrate a strong understanding or experience in developing e-commerce strategies, which is critical for this position.

20. - magento platform expertise:
Score: 2
Qualitative Assessment: Needs Improvement
Description: Varun's lack of experience with Magento is a significant gap, considering the job's requirements.