Job Title: IT Director

Introduction/Overview:
We are seeking a visionary IT Director to lead our Software Development department. Reporting directly to the Vice President, the IT Director will play a strategic role in leveraging technological advancements to enhance our software solutions, streamline business operations, and elevate customer engagement within our online retail environment. The ideal candidate will be a dynamic leader, capable of envisioning and implementing innovative IT strategies that align with our company’s goals.

Roles & Responsibilities:
- Lead strategic planning sessions to align technology with business goals.
- Oversee the development and implementation of web-based services to meet business requirements.
- Manage technology implementations, including technology selection and deployment of IT policies and procedures.
- Maintain and upgrade hardware and software infrastructure to support system improvements.
- Collaborate with cross-functional teams to enhance customer experience through effective use of customer data and analytics.
- Drive strategic partnerships and innovation to keep pace with market trends and competitive landscape.
- Foster a culture of continuous learning and accountability within the IT department.
- Develop and manage E-commerce platforms, ensuring optimal performance and user experience.
- Conduct performance reviews and set objectives for departmental and individual performance.
- Ensure compliance with the latest in E-commerce legislation, risk management, and sustainable practices.
- Lead initiatives in omnichannel strategies, inventory optimization, and customer segmentation to enhance market penetration.

Years of Experience:
- 14 to 19 years of progressive experience in IT leadership, specifically within the E-commerce sector.

Education Qualification:
- Master of Business Administration (MBA) or equivalent educational background.

Skills/Knowledge:
- Expertise in omnichannel strategies, supply chains, digital marketing (SEO, PPC), data analytics, and business intelligence.
- Proficient in CRM systems (e.g., Salesforce, HubSpot), Retail ERP systems (e.g., SAP, Oracle Retail, Magento), and API integration.
- Strong understanding of IT governance, compliance, cloud computing, cybersecurity, data privacy, and IT budgeting.
- Knowledge in AI, IoT, and other emerging technologies.
- Proven ability in strategic IT planning, project management (PMP, Agile methodologies), and IT consulting.

Key Competencies:
- Strategic planning and leadership.
- Effective technology selection and policy development.
- Robust infrastructure management and continuous improvement.
- Team leadership and data management.
- Partnership development and innovation.
- Performance management and mentoring.

Domain/Industry:
- E-commerce

Employment Type:
- Full-time

Company Overview:
- [Insert company details here]

Benefits & Opportunities:
- [Insert details about employee benefits and career opportunities here]

Location & Travel:
- Based in Noida, India with a hybrid work model.
- Requires travel 25-50% of the time.

This position offers a unique opportunity to lead and shape the technological future of a thriving online retail company, driving significant contributions to business strategy and customer satisfaction. If you are a seasoned IT leader with a passion for E-commerce and technology, we encourage you to apply.