1. Job Title: IT Director

2. Introduction/Overview: strategic IT framework, software development, retail landscape, competitive advantage

3. Roles & Responsibilities: IT strategies, project management, software development best practices, cross-functional collaboration, customer experience, operational efficiency, innovation, emerging technologies, senior IT personnel management, compliance, crisis management, IT infrastructure, training programs, data analytics, business intelligence, security protocols, communication, IT alignment

4. Years of Experience: 15 to 20 years, IT leadership, Retail industry

5. Education Qualification: Master of Business Administration, MBA

6. Skills/Knowledge: Retail, E-commerce, inventory management, supply chain optimization, sales analysis, customer segmentation, pricing strategies, omnichannel retailing, retail compliance, product lifecycle management, store operations, retail marketing, customer loyalty programs, POS systems, retail analytics, visual merchandising, loss prevention, sustainability, crisis management, Magento, custom module development, API integration, theme customization, performance optimization, security, version upgrades, multi-store setups, multi-language setups, Magento extensions, e-commerce platform selection, digital marketing, conversion rate optimization, user experience design, content management systems, payment gateway integration, mobile commerce, cross-border e-commerce, e-commerce legal compliance, customer experience initiatives, customer feedback systems, customer journey optimization, digital customer engagement, omnichannel customer service

7. Key Competencies: IT strategy development, project management, compliance, crisis management, data analytics, business intelligence, security management, effective communication

8. Domain/Industry: Retail industry

9. Employment Type: Full-time

10. Company Overview: strategic IT roles, retail domain expertise, leadership capabilities

11. Benefits & Opportunities: career development, competitive benefits, professional growth opportunities

12. Location & Travel: Travel 25-50%, Noida, Hybrid model