Response: While I may not be hands-on with coding, I have a solid understanding of the technology from a functional standpoint. In my experience with Magento, we implemented various custom modules tailored to our clients' specific needs. For instance, we developed a return management system and a product information system that allowed for bulk uploads through scripts, accommodating attributes not natively supported by Magento.

We also created a custom logistics module to integrate with third-party shipping carriers. This enabled orders to be seamlessly injected into their systems for efficient shipping management. Additionally, we utilized various ready-made plugins from the Magento marketplace to enhance functionality. One notable project involved building a marketplace where multiple vendors could independently manage their products, pricing, and orders, along with a commission and reconciliation management system.

Moreover, we worked on integrations for an omnichannel setup, ensuring that retail stores could sync their Order Management Systems (OMS) in real-time, both online and offline. This included real-time inventory synchronization, where we evaluated whether to implement batch processing or real-time updates based on the specific requirements of the project. These experiences have equipped me with a strong technical foundation relevant to the IT Director role.