Yoda Response: Certainly, Avi. Explaining complex technical problems to non-technical stakeholders is a crucial skill. Here's an example of how I handled such a situation:

In one of our projects, we needed to get approval from our Functional Owners (FOs) and product managers, who did not have a technical background, to release a new version of our application. We had encountered a significant issue that required a detailed explanation.

1. **Simplifying the Explanation:** I started by breaking down the technical problem into simpler terms. Instead of using technical jargon, I used analogies and layman's terms to explain the issue. For example, if the problem was related to a memory leak, I compared it to a leaking water tank that needs to be fixed to prevent water wastage.

2. **Visual Aids:** I used visual aids like diagrams and before-and-after screenshots to illustrate the problem and the solution. Showing the issue in action and how it was resolved helped make the explanation more tangible.

3. **Evidence Collection:** I reproduced the issue and collected evidence, such as logs and screenshots, to demonstrate the problem. After implementing the fix, I collected similar evidence to show that the issue was resolved.

4. **Meeting and Discussion:** During the meeting, I presented the evidence and explained the steps we took to resolve the issue. I made sure to pause frequently to check for understanding and answer any questions they had.

5. **Minutes of Meeting (MOM):** After the meeting, I sent out the minutes of the meeting, summarizing the discussion points, the issue, the solution, and any decisions made. This ensured that everyone was on the same page and had a record of what was discussed.

6. **Follow-Up:** I remained available for any follow-up questions or clarifications they might have had, ensuring they fully understood the implications of the issue and the resolution.

By using these strategies, I was able to effectively communicate the technical problem and its resolution to non-technical stakeholders, ensuring they understood the issue and its implications. This approach facilitated smoother decision-making and helped maintain their confidence in our team's work.