Ajay's response shows that he understands the importance of evaluating both established and innovative approaches and the need to take risks carefully. However, his answer could benefit from a more structured approach to decision-making, including creating a proof of concept, consulting with stakeholders, and having a risk management plan, as described in the benchmark response. Ajay could improve by detailing how he compares the outcomes of both approaches, consults with his team and clients for input, and keeps a backup plan in place. Additionally, documenting the decision-making process and monitoring the implementation of the chosen approach would demonstrate a comprehensive strategy for balancing process adherence with innovation.