Job Title: IT Director

Introduction/Overview:
The IT Director will be responsible for developing and implementing comprehensive IT strategies within the retail domain. This role will focus on software development and IT strategy to ensure the retail landscape is leveraged for competitive advantage. The IT Director will act as a Project Manager, overseeing IT strategies and projects that drive value and growth while ensuring customer service excellence.

Roles & Responsibilities:
- Lead the development and implementation of comprehensive IT strategies and initiatives
- Manage and oversee IT projects, ensuring adherence to best practices and successful delivery
- Provide guidance and direction for software development and IT management
- Collaborate with cross-functional teams to drive innovation and ensure alignment with business objectives
- Manage and mentor senior IT personnel, fostering a culture of continuous improvement
- Engage with stakeholders to understand their needs and develop IT solutions that meet their requirements
- Ensure compliance with industry-specific regulations and standards
- Oversee crisis management and develop contingency plans to mitigate risks
- Develop and implement training programs to enhance IT skills and knowledge within the organization
- Utilize data analytics and business intelligence to drive informed decision-making
- Establish and maintain security protocols to protect sensitive information
- Facilitate effective communication between IT and other departments

Years of Experience:
The ideal candidate should have 15 to 20 years of experience in IT leadership roles within the retail industry.

Education Qualification:
A Master of Business Administration (MBA) degree is required.

Skills/Knowledge:
- Strong knowledge of the retail industry, including e-commerce, inventory management, and retail sales analysis
- Experience with omnichannel retailing and store operations
- Proficiency in Magento, including architecture, custom module development, and performance optimization
- Familiarity with e-commerce platform selection and user experience design
- Knowledge of mobile commerce optimization and customer experience initiatives
- Experience implementing customer feedback systems and digital customer engagement strategies

Key Competencies:
- Strategic thinking and the ability to develop and execute IT strategies aligned with business goals
- Strong leadership skills to effectively manage and motivate teams
- Project management expertise to ensure successful delivery of IT projects
- Proficiency in software development methodologies and practices
- Cross-functional collaboration skills to work effectively with stakeholders across the organization
- Innovative mindset to drive continuous improvement and stay ahead of industry trends
- Crisis management skills to handle unexpected challenges
- Data analytics capabilities to leverage insights for decision-making
- Excellent communication skills to effectively convey complex IT concepts to non-technical stakeholders

Domain/Industry:
The IT Director will be working within the retail industry.

Employment Type:
This is a full-time position.

Company Overview:
No details found.

Benefits & Opportunities:
No details found.

Location & Travel:
This position is based in Noida, India, and travel will be required.