Job Title: Subject Matter Expert

Introduction/Overview:
We are seeking a highly skilled and experienced Subject Matter Expert to join our innovative and industry-leading company. This role demands a seasoned professional capable of driving business success through expert knowledge and application of various analytical frameworks and technologies across multiple domains including Information Technology, Software Development, and Digital Commerce.

Roles & Responsibilities:
- Lead business data analysis and implement analytical frameworks to enhance decision-making processes.
- Manage and optimize CRM and inventory management systems to streamline operations.
- Develop and execute omnichannel marketing strategies to maximize customer engagement.
- Conduct financial forecasting and manage budgets to ensure financial health and sustainability.
- Ensure compliance with GDPR, CCPA, and other relevant regulatory frameworks.
- Leverage AI, ML, and blockchain technologies to innovate and improve business processes.
- Design and implement sustainability practices and customer loyalty programs.
- Facilitate effective communication and collaboration across various teams and departments.
- Provide mentorship and contribute to the development of team members.
- Utilize Agile and Scrum methodologies to manage projects efficiently.
- Oversee the integration and functionality of e-commerce platforms and digital payment systems.

Years of Experience:
- 10-15 years in a senior business analyst role or similar.

Education Qualification:
- MBA or Master’s degree in Information Technology, Business Analysis, or a related field.

Skills/Knowledge:
- Expertise in customer behavior analysis and supply chain management.
- Proficient with Oracle NetSuite, SAP, Salesforce, Microsoft Dynamics, and CRM software.
- Advanced skills in data analytics tools such as Tableau and Power BI.
- Knowledge of e-commerce platforms like Magento, Shopify, and WooCommerce.
- Strong understanding of UX design, SEO, SEM, and digital marketing strategies.
- Familiarity with Agile, Scrum, cybersecurity, mobile commerce, and digital payment systems like PayPal and Stripe.
- Experience with cloud computing platforms such as AWS and Azure.
- Proficient in AI, ML, blockchain, AR, VR, voice commerce, and social commerce.
- Ability to manage APIs, CMS systems like WordPress and Drupal, and ensure data security and privacy.

Key Competencies:
- Strategic thinking and leadership.
- Advanced project management and data analysis skills.
- High technological proficiency and innovation.
- Strong financial management and regulatory compliance.
- Effective team development and mentorship capabilities.

Domain/Industry:
- Information Technology, Software Development, Retail, Digital Commerce.

Employment Type:
- Full-time, Part-time, Contract, Temporary.

Company Overview:
- Join a global leader known for its innovative approaches and significant presence in the industry. Our company thrives on creativity and the continuous pursuit of excellence across all operational facets.

Benefits & Opportunities:
- Competitive salary and comprehensive health benefits.
- Opportunities for professional development and career advancement.
- Flexible working hours and the option for remote work to balance personal and professional life.
- A dynamic and inclusive work environment that fosters growth and innovation.

Location & Travel:
- This position is global with the headquarters ideally located in a major city. The role requires frequent travel to meet business needs and collaborate with teams across different regions.

This position offers a unique opportunity to influence major projects and initiatives using cutting-edge technologies and methodologies. If you are ready to take on this challenging and rewarding role, we look forward to receiving your application.