16. - retail and e-commerce:
Score: 6
Qualitative Assessment: Average
Description: Varun's background in eCommerce is strong, but he did not effectively convey this during the interview, missing the chance to link his experience with the job requirements.

17. - digital commerce:
Score: 6
Qualitative Assessment: Average
Description: Similar to retail and e-commerce, Varun's expertise is implied in his resume but was not effectively communicated during the interview.

18. - data analytics and visualization tools:
Score: 5
Qualitative Assessment: Average
Description: There was no mention or demonstration of Varun's proficiency in data analytics and visualization tools during the interview.

19. - crm software proficiency:
Score: 5
Qualitative Assessment: Average
Description: Varun did not discuss his experience with CRM software, which is crucial for the role he applied for.

20. - agile and scrum methodologies:
Score: 5
Qualitative Assessment: Average
Description: Varun's responses lacked any specific mention or evidence of his expertise in Agile and Scrum methodologies.