Job Title: Director Consumer Experience & Commerce
Keywords: Director, Consumer Experience, Commerce

Introduction/Overview:
Keywords: Digital commerce, End-to-end consumer experience, Consultant, Experience strategy, UX design, Creative, Web platforms, Marketing technology consulting, eCommerce, CRM, Analytics, Integrated solutions

Roles & Responsibilities:
Keywords: Lead consultant, CX roadmap initiatives, Business objectives, Customer needs, Industry challenges, Market trends, Growth opportunities, In-market leaders, Sales, Pre-sales, Thought leadership, Solution and vendor assessment, Personas, User journeys, Solution architects, UI/UX designers, Development team, Omnichannel consumer experience, Project management, Requirement gathering, UAT, Go-live, Consumer data, Personalization, Workshops, Stakeholder interviews, Customer interviews, Data and analytics, Insights, Upsell opportunities

Years of Experience:
Keywords: 10+ years, Consumer engagement, Experience platforms, E-commerce, CPG, Telecom, Retail, Automotive, Beauty, Fashion, Lifestyle industry, Consulting, Customer experience strategy, Digital marketing strategy, Experience design

Education Qualification:
Keywords: MBA, Tier 1/2 institute

Skills/Knowledge:
Keywords: Web, Mobile app launches, D2C/commerce initiatives, Digital marketing, Brand/category management, Mar-tech/commerce/crm tech platforms, Adobe campaign, Marketo, SFMC, Ad tech platforms, CMS tools, Sitecore, AEM, Magnolia, Commerce technology platforms, Adobe Commerce Cloud, Salesforce Commerce Cloud, Consumer retention, Insights platforms, Shaping and driving engagements, Program management, Written communication, Verbal communication, Presentation skills

Key Competencies:
Keywords: Consumer experience strategy, Digital marketing strategy, Experience design, Web platforms, Marketing technology consulting, eCommerce, CRM, Analytics, Solution architecture, UI/UX design, Project management, Data analysis, Relationship management, Upselling

Domain/Industry:
Keywords: CPG, Telecom, Retail, Automotive, Beauty, Fashion, Lifestyle industry

Employment Type:
Keywords: Full Time

Company Overview:
Keywords: Verticurl, WPP company, Marketing technology services agency, Multinational organizations, MarTech platforms, Customer experience technologies, Lead management processes, Operational excellence, Team members, Global presence

Benefits & Opportunities:
Keywords: Transformative projects, Domestic and global clients, Experience, Commerce, Technology, Co-create, Strategy, Industry experts, Enterprise function practitioners, Business intelligence professionals, Innovative solutions, Strategy and consulting acumen, WPP

Location & Travel:
Keywords: No Details Found