Job Title: IT Director

Introduction/Overview:
We are seeking a visionary IT Director to lead our Software Development department, focusing on leveraging technological advancements to develop cutting-edge software solutions. This strategic role is pivotal in enhancing our business operations and customer engagement within the online retail environment. The ideal candidate will drive initiatives that maintain our competitive advantage in the fast-paced world of E-commerce.

Roles & Responsibilities:
- Lead strategic planning and execution of development initiatives to enhance web-based services and technology implementations.
- Oversee the management of IT policies and procedures, ensuring robust hardware and software infrastructure.
- Spearhead systems improvements to support scalable and efficient operations.
- Stay abreast of emerging trends in IT and E-commerce to foster innovation and enhance the customer experience.
- Ensure the highest standards of data privacy and protection are maintained.
- Cultivate strategic partnerships and seek opportunities for innovation and continuous learning within the team.
- Manage performance across IT projects, ensuring alignment with business goals.
- Lead and mentor IT teams, promoting a culture of high performance and continuous improvement.

Years of Experience:
- 14 to 19 years in IT leadership roles, specifically within the E-commerce sector.

Education Qualification:
- Master of Business Administration (MBA) or equivalent in a related field.

Skills/Knowledge:
- Expertise in omnichannel strategies, supply chains, and inventory optimization.
- Proficient in customer segmentation, market trend analysis, and pricing strategies.
- Strong understanding of digital marketing, SEO, PPC, data analytics, and business intelligence.
- Experience with CRM systems such as Salesforce and HubSpot, and familiarity with loyalty programs and brand management.
- Knowledge of E-commerce legislation, risk management, and sustainable practices.
- Skilled in strategic partnerships and multi-geographical market penetration.
- Technical proficiency in Retail ERP systems like SAP, Oracle Retail, Magento, including API integration and security best practices.
- Advanced skills in cloud solutions, customer journey mapping, UX design, and CRM integration.
- Solid background in IT consulting, strategic IT planning, and project management with certifications like PMP and Agile methodologies.

Key Competencies:
- Strategic planning and leadership.
- Advanced technology management and innovation.
- Cross-functional team leadership and negotiation skills.
- Commitment to continuous improvement, data privacy, and protection.
- Effective performance management.

Domain/Industry:
- E-commerce

Employment Type:
- Full-time

Company Overview:
- [To be filled by the company]

Benefits & Opportunities:
- We are an equal opportunity employer committed to diversity and non-discrimination in all practices. We welcome candidates regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location & Travel:
- This position is based in Noida, India, with a hybrid work model. The role requires 25-50% travel.

This position offers a unique opportunity to lead and shape the future of technology in a dynamic E-commerce environment, driving significant contributions to our business success and customer satisfaction.