**Job Title:** Omnichannel Consultant

**Introduction/Overview:**
We are seeking an experienced Omnichannel Consultant to join our dynamic team. The ideal candidate will be a strategic thinker with a deep understanding of the omnichannel landscape, particularly within the manufacturing, retail, and consumer packaged goods (CPG) industries. As an Omnichannel Consultant, you will be responsible for providing expert advice, developing omnichannel strategies, and guiding digital transformations for our international clients.

**Roles & Responsibilities:**
- Provide consulting services to international clients, focusing on manufacturing, retail, and CPG sectors.
- Conduct omnichannel maturity assessments using established frameworks to evaluate client capabilities.
- Perform platform evaluations and feasibility studies to recommend appropriate e-commerce software solutions.
- Prepare detailed reports and present findings to stakeholders, ensuring clarity and actionable insights.
- Lead digital transformation initiatives, aligning commerce business use cases with omnichannel strategies for B2B, B2C, and B2B2C models.
- Facilitate discovery workshops to identify user personas and map out user journeys.
- Translate business requirements into technology solutions, ensuring alignment between business teams and IT teams.
- Assess integration requirements with legacy systems, focusing on creating seamless customer experiences.
- Work with popular e-commerce platforms such as Magento Commerce, Salesforce Commerce, and Liferay Commerce.
- Collaborate with stakeholders to define and document use cases, user stories, and business to technology mappings.

**Years of Experience:**
- A minimum of 10 years of relevant domain experience, with a preference for candidates possessing 12-14 years.
- Prior onsite experience with international clients is highly desirable.

**Education Qualification:**
- Bachelor's or Master's degree in Business, Information Technology, or related field preferred.

**Skills/Knowledge:**
- In-depth knowledge of omnichannel commerce strategies and advanced order management.
- Proficiency in analytics, personalization, loyalty programs, CRM, ERP, WMS, PIM, and supply chain integration.
- Expertise in digital marketing, inventory management, and store operations.
- Familiarity with third-party integrations and e-commerce platforms such as Magento 2 and Sterling Commerce.
- Understanding of enterprise IT and mobility systems, including mobile shopping app implementation.

**Key Competencies:**
- Strong documentation skills, with the ability to create detailed use cases and user stories.
- Excellent command of the English language, both written and verbal.
- Outstanding presentation skills, with the ability to communicate complex ideas effectively.

**Domain/Industry:**
- Proven experience in the manufacturing, retail, and CPG industries.

**Employment Type:**
- Full-time, permanent position.

**Company Overview:**
- Join a leading firm that specializes in providing cutting-edge omnichannel solutions to a diverse range of clients.

**Benefits & Opportunities:**
- Competitive salary and benefits package.
- Opportunities for professional growth and development within a supportive and innovative environment.

**Location & Travel:**
- The position may be based in [City, Country] with the expectation of travel to client sites as required.

**How to Apply:**
Interested candidates should submit a resume and a cover letter outlining their qualifications and experience. Please include examples of past work and successes in the omnichannel space. Applications will be accepted until [Application Deadline].

**Equal Opportunity Employer:**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.