16. Retail and e-commerce:
Score: 6
Qualitative Assessment: Average
Description: Varun mentioned his experience in the e-commerce sector but did not delve into specifics about retail, which is crucial for the role.

17. Magento (e-commerce platform):
Score: 4
Qualitative Assessment: Needs Improvement
Description: Varun needed to provide detailed examples of his work with Magento to demonstrate his expertise.

18. Customer experience:
Score: 5
Qualitative Assessment: Average
Description: While Varun briefly mentioned customer experience, he did not provide depth in his strategies or achievements in this area.

19. E-commerce strategy development:
Score: 5
Qualitative Assessment: Average
Description: Varun's responses lacked detailed discussion on his strategic roles and contributions in e-commerce.

20. Magento platform expertise:
Score: 4
Qualitative Assessment: Needs Improvement
Description: More detailed responses regarding his specific skills and projects related to Magento were needed.