KARTIKYENDRA	 SRIVASTAVA	 	
 	
P R O J E C T M	 A N A G E R 	
 
 
OBJECTIVE	 	
Result	-oriented IT professional with an 	overall experience of about 	7 years	, 	
targeting assignments in 	Supply Chain Management, Warehouse and Inventory	 	
Management (ERP), CRM	, Artificial Intelligence	 and Business Analysis 	with an 	
organization of high	 repute	 in IT industry	, F&I	 and	 Supply	 Chain	 Sector,	 	
preferably	 in Noida	 and	 Delhi	 NCR	 	
 
 	
CONTACT	 	
 
 	
+91	 - 9540937665	 	
Srivastava.kartikye1@yahoo.com	 	
Noida	 	
Kartikyendra	 Srivastava	 	
 
 	
EDUCATION	 	
 	
2015	 	
B.Tech.	 in Computer	 Science	 	
 	
Amritsar	 College	 of Engineering	 and	 	
Technology,	 Amritsar	 (PTU)	 	
 
 
 
 
 
 
 
 	
IT	 SKILLS	 	
PROFILE	 SUMMARY	 	
 	
 	Rich  experience 	in  Project  Management 	- Agile,  PMP,  ERP,  PMO,  JIRA,	 Power 	
BI,	 AI, Microsoft Project Plan, Python, Azure De	vop	, Scrum	 and	 Waterfall	 	
 	Implemented  established  policies,  system  monitors  and  controls  to  ensure  the	 	
successful	 management	 and	 reporting	 of all	 corporate	 initiatives	 in the	 program	 	
 	Skilled  in	 gathering,  documenting  and	 managing  business  requirements  and	 	
process	 flow	 charts	 	
 	Providing	 hands	 on	 analysis,	 design,	 testing,	 training,	 implementation	 and	 	
support  utilizing  prescribed 	software  design  lifecycle  techniques  and  system	 	
documentation	 techniques	 	
 	Proficient	 in defining	 and	 optimizing	 simple	 yet	 effective	 business	 processes	 and	 	
driving	 change	 within	 the	 organization	 through	 negotiation	 and	 consensus	- 	
building	 	
 	Ensuring	 ERP	 initi	atives	 follow	 the	 proper	 planning,	 scheduling	 and	 management	 	
processes	 	
 	Assisting	 with	 risk	 management	 and	 change	 management on	 projects	 	
 	Supervised	 and	 led	 program	 and	 project	 staff	 to oversee	 the	 impacts	 and	 	
interdependencies  between  programs  an  d	 working  to  ensure  initiatives  meet	 	
the	 goals	 and	 objectives	 of the	 executive	 leadership	 team	 	
 	Rich	 experience	 in mapping	 client's	 requirements	 and	 providing	 them	 best	 	
solutions  involving  evaluation  and  definition  of  the  scope  of  the  project  and	 	
finalizatio	n of the	 project	 requirements	 	
 	Provided	 end	-to-end	 management	 of multiple	 projects	 from	 conceptualization	 & 	
visualization	 to technology	 mapping	 and	 final	 execution	 of projects	 	
 	Gained	 exposure	 in developing,	 maintaining,	 testing	 & releasing	 solutions,	 	
possess  capabilities  in  delivery  management  focusing  on  maximizing  customer	 	
satisfaction,	 process	 compliance	 and	 software	 quality	 	
 	
CAREER	 TIMELINE	 	  	Cetpa Infotech as	 	Campus	 Administrator	 	
Tech Mahindra as	 	a Consultant	 	
 
 
 	
Dec’15 	to 	
Nov’16	 	
Nov	’16 	
Aug	’20 	
 
 
 
 	
Airzone Solutions	 	as Project	 Manager	 	
Sep’20 	to 	
Jan’21	 	
Jan	’21 	
Jun’23	 	
 
 
 
 	
Tech Mahindra as a	 	Project	 Manager	 	
 	
MY	 SQL, SSRS	 	
Scrum,	 Agile	 	
Power	 Bi 	
JIRA,	 Waterfall	 	
AWS,	 Oracle	 	
ERP	 - SCM	 	
PMP	, AI	-ML	 	
MS	 Offic	e-MPP	 	
ERP	 - CRM

CORE	 COMPETENCIES	 	 	
 	
Project Execution &	 	
Monitoring	 	
Supply	 Chain	 Management	 	
Escalation	 Management	 	
Project & Delivery	 	
Management	 	
Quality	 & Risk	 	
Management	 	
Business	 Analytics	 & AI	 	
Budgeting	 & Estimation	 	
Cross	-functional	 	
Coordination	 	
Stakeholder	 Management	 	
Requirement	 Gathering	 	
Tech	 Support	, Python Azure	 	
ERP	-CRM	 Implementations	 	
and	 Planning	 	
 	
Functional	 / Operations	 	
Management	 	
 
 	
CERTIFICATION	 	
 
 	Completed a 	“Practitioner Course in	 	
AWS” 	from Amazon Web Services:	 	
2021	 	
 	Completed	 a Certification	 in “Oracle	 	
– Database	 Admin” 	from	 TCS:	 2014	 	
 	Certified course in 	“Android” 	from	 	
Cetpa	 InfoTech,	 Noida:	 2016	 	
 	Bagged	 Certification	 in 	“Java”	 : 2009	 	
 
 
 	
PERSONAL	 DETAILS	 	
 
Address:	 Noida	 - 201301	 	
Languages:	 English,	 Hindi,	 and	 Punjabi	 	
ACHIEVEMENTS	 	
 
 	Won	 the	 ‘Hackathon’	 organized	 by	 IIT	 Delhi:	 2014	 	
 	Entitled	 as a “Just	 Dial Mentor”	 	
 	
INTERNSHIP	 	
 
 Data	 Base	 Administration	 Trainee	 	 	 	
TCS,	 Noida	 	Nov’13	 to Jul’14	 	
Key Result	 Areas:	 	
 
 	Worked	 on	 live	 projects	 in data	 guard	 configuration	 	
 	Gained	 experiences	 in languages	 like	 JAVA,	 MY	 SQL	 	
 	
WORK	 EXPERIENCE	 	
 
 Project	 Manager (Contractual	 Consultant)	 	 	 	
Tech	 Mahindra	 	Jan’21	 to Jun’23	 	
Key Result	 Areas:	 	
 	Defining	 service	 standards	 & guidelines	 that	 serve	 as benchmark;	 presenting	 	
various	 weekly/monthly	 MIS	 reports	 pertaining to	 process	 and	 productivity	 	
 	Determining	 ERP	 needs	 via	 consultation,	 business	 process	 analysis,	 and	 	
observations	 	
 	Developing	 and	 configuring	 customized	 ERP	 solutions	 	
 	Writing	 programs	 and	 scripts	 to design	 user	-friendly	 interfaces	 and	 optimized	 	
functionalities	 	
 	Deploying	 ERP	 –SCM	 solutions	 and	 ensuring	 seamless	 system	 integration	 	
 	Running	 diagnostic	 tests	 and	 resolving	 issues	 to enhance	 performance	 	
 	Providing	 ERP	 end	-user	 training	 and	 technical	 support	 	
 	Documenting	 ERP	 processes	 and	 preparing	 deployment	 progress	 updates	 	
 	Keeping	 informed	 of the	 latest	 ERP	 developments,	 upgrades,	 and	 offerings	 	
 	Monitoring all project tasks and ensure compliance to all timeframe and resolve	 	
all  issues  according  to  required  project  plan  and  administer  everyday  activities	 	
and	 assist	 to resolve all issu	es within	 organization	 	
 	Analyzing  all  teamwork  performance  and  ensure  achievement  of  all  objectives	 	
within	 required	 deadlines	 and	 monitor	 all system	 functionality	 	
 	Evaluating	 all	 project	 plan	 status	 to identify	 and	 resolve	 all	 issues	 and	 manage	 all	 	
integrated	 applications	 for	 organization	 	
 	Managing	 complex	 technical	 projects	 and	 monitor	 its	 successful	 implementation	 	
 	Coordinating	 with	 Project	 Manager	 to monitor	 all	 technical	 activities	 	
 
 Consultant	 	 	 	
Tech Mahindra,	 Noida	 	Sep’20	 to Jan’21	 	
Key Result	 Areas:	 	
 	Administered efficient working of project lifecycle within required management	 	
services	 	
 	Recruited	 teams	 and	 determined	 training	 needs	 of employees	 to enhance	 their	 	
operational	 efficiency leading	 to increased productivity	 	
 	Identified	 improvement	 areas	 and	 implementing	 adequate	 measures	 to 	
maximize	 customer	 satisfaction	 level	 	
 	Managed	 service	 operations	 for	 rendering	 quality	 and	 providing	 first	 line	 	
customer	 support	 	
 	Setting	 out	 quality	 standards	 for	 various	 operational	 areas,	 ensuring	 a high	- 	
quality	 customer	 experience,	 while	 adhering	 to the	 SLAs	 and	 work	 processes

Project	 Manager	 	 	                                                                                                             	
Airzone	 Solutions	 (Sachidanand	 Groups),	 Noida	 	Nov’16 to A	ug	’20	 	
Key Result	 Areas:	 	
 	Managed  overall  operations  for  completing  projects  involving  design,  resource	 	
mobilization	 & execution	 within	 cost	 and	 time parameters	 	
 	Participated in project  closure meetings & facilitating best practices	 for project	 	
support and	 documentation	 	
 	Tested  the  software  applications,  developing  test  cases,  looking  out  for  the	 	
defects, tracking & communicating test results / analysis / unresolved problems	 	
using test management tool	 	
 	Tracked	 and	 prepared	 the	 report o	f testing	 activities	 like	 test	 testing	 results,	 test	 	
case	 coverage,	 required	 resources,	 defects	 discovered	 and	 their	 status,	 	
performance	 baselines	 	
 	Ensured	 the	 timely	 delivery	 of different	 testing	 milestones	 	
 
 	
PREVIOUS	 EXPERIENCE	 	
 	
 Campus	 Ambassador	 	 	 	
Cetpa	 Infotech,	 Noida	 	Dec’15	 to Nov’16	 	
 
 	
PROJECTS	 	
 	
Project:	 Armacell	 Insulations	 	
Location:	 Delhi	 NCR	 	
Role:	 Project	 Management	 	
Technologies	 Used:	 Oracle,	 AWS	 and	 My	 SQL	 	
 	
Scope: 	Site Management and Multinationals rollout of robust, scalable and secure	 	
electronic data interchange(EDI), Enterprise Resource Planning (ERP), Client	 	
Relationship Manager, Point of sale(POS) systems for clients including Pernod	 	
Ricard, Glammer Entertainment, Raymond’s, V	-Mart, B.O.A, Amex, Mc Donald and	 	
Designers Studios etc. I	mplementation and Planning, Operations and Maintenance	 	
of Supply	 Chain	 Project.	 Oracle,	 Aws	 and	 My	 SQL	 technical	 work	 experience	 	
 	
Result: 	Completed Projects up to two months ahead of schedule, as much as $1.2	 	
Million	 under	 budget	 and	 to universal	 client	 acclaim	 	
 	
Role:	 	
 	Acting	 as Project	 Manager	 for	 performing	 ERP	 CRM	 (Agile)	 site	 management	 	
and	 multinational	 roll	-out	 of robust,	 scalable	 and	 secure	 EDI	 	
 	Identifying 	project  /  service  stakeholders  at  an  early  stage 	and  working  with	 	
them to ensure that the 	deliverables are in sync with the benefits defines in the	 	
business	 case	 	
 	Partnering with IT and internal stakeholders to define a robust product backlog,	 	
managing  capability  expansion  increments  and  directing  the  team  towards  the	 	
definition	 of new	 functiona	lities	 & best practices	 	
 	Engaged in 	managing the SCM process 	including conducting impact assessment	 	
on	 the	 application	 suite,	 ensuring	 the	 change	 request	 documentation	 is 	
complete  and  collaborating  with  the  Development  Teams  in  implementing  the	 	
changes

 	Ensuring  to 	refine  the  product  backlog  to  deliver  the  right  enhancements 	in 	
order	 to drive consumer	 and	 business	 value	 	
 	
Project:	 Tech	 Mahindra	 	
Scope: 	Flipkart & Myntra Procurement and Logistics Management	 	
Role: 	ERP	 Support	 and	 Management	 	
 	
Responsibilities: 	SDLC ERP	-CRM Implementations, Planning, Operations, Analytical,	 	
Monitoring,	 Dashboard, Consulting, Support and	 Maintenance	 	
 	
Result:	 Completed	 Projects	 during	 Pandemic	 in well	 managed	 WFH	 process	 	
 	
Role:	 	
 	Acted as 	Pandemic WFH Process Lead and Team Manager 	for Flipkart / Myntra	 	
Consultant  and  drove  Procurement  and  Logistics  ERP  CRM  Implementation  /	 	
Planning,  Sprint,  Agile  Flow,  User  story  creation  with  proper  SSRS  reporting	 	
system	 	
 	Played	 a key	 role	 in taking	 custome	r experience	 initiatives	 at all	 customer	 touch	 	
points	 – Contact	 centre,	 CRM, Sprint	 of Sale	 	
 	Engaged  in  iterating  user  experience,  driving  digital  adoption  with  proactive	 	
client servicing	 	
 	Developed	 strategy	 for	 enhanced	 digital	 capabilities	 and	 rolled	-out	 new	 service	 	
channels  like  WhatsApp,  Bulk  SMS  (for  internal  and  external  customers)  which	 	
led	 to enhanced customer	 experience	 	
 	Owned	 exhaustive	 client	 communication	 from	 pre	-sales	 to post	-sales;	 developed	 	
communication	 content,	 managed	 communication	 automati	on	 through	 the	 	
customer	 journey	 	
 	Worked	 as Business	 Analyst	 on	 translating,	 monitoring	 and	 assigning	 task	 to the	 	
team for enthusiastic business requirements into workable functional and non	- 	
functional requirements at detailed production level using 	Workflow Diagrams,	 	
Sequence	 Diagrams,	 Activity	 Diagrams	 and Use	 Case	 Modeling	 	
 	Engaged	 in business	 monitoring,	 charts	 solution	 design	 which	 may	 cover	 aspects	 	
of  customer  journey  design,  policy  design,  business  process  design,  business	 	
traceability  of  busine	ss  requirements  into  solution  design  to  confirm  linkage  of	 	
business	 functionality /	 expectations	 in any	 new	 proposed	 solution	 	
 	Collaborated	 with	 clients	 to understand	 their	 business	 model,	 target	 operational	 	
model,	 IT landscapes,	 IT roadmaps,	 sourcing	 requirements,	 IT strategy	 and	 	
system	 architectures