Job Title: Director Consumer Experience & Commerce
Keywords: Director, Consumer Experience, Commerce

Introduction/Overview:
Keywords: Digital commerce, End-to-end consumer experience, Consultant, Collaborating, Experience strategy, UX design, Creative, Web platforms, Marketing technology consulting, eCommerce, CRM, Analytics, Integrated solutions

Roles & Responsibilities:
Keywords: Lead consultant, CX roadmap initiatives, Business objectives, Customer needs, Industry challenges, Market trends, Growth opportunities, Business development, Pre-sales activities, Thought leadership, Consumer experience assessment, Marketing and technology assessment, KPI definition, Solution and vendor assessment, Solution architects, UI/UX designers, Development team, Omnichannel consumer experience, Project management, D2C initiatives, Consumer data, Personalization, Workshops, Stakeholder interviews, Customer interviews, Data and analytics, Insights, Relationship management, Upsell opportunities

Years of Experience:
Keywords: 10+ years, Consumer engagement, Experience platforms, E-commerce, CPG, Telecom, Retail, Automotive, Beauty, Fashion, Lifestyle industry, Consulting, Customer experience strategy, Digital marketing strategy, Experience design

Education Qualification:
Keywords: MBA, Tier 1/2 institute

Skills/Knowledge:
Keywords: Web/mobile app launches, D2C/commerce initiatives, Digital marketing, Brand/category management, Mar-tech/commerce/crm tech platforms, Adobe campaign, Marketo, SFMC, Ad tech platforms, CMS tools, Sitecore, AEM, Magnolia, Commerce technology platforms, Adobe Commerce Cloud, Salesforce Commerce Cloud, Consumer retention, Insights platforms, Program management, Written communication, Verbal communication, Presentation skills

Company Overview:
Keywords: Verticurl, WPP company, Marketing technology services agency, Multinational organizations, MarTech platforms, Customer experience technologies, Lead management processes, Revenue conversion, Operational excellence, Team members, Global presence

Benefits & Opportunities:
Keywords: Transformative projects, Experience, Commerce, Technology, Co-create, Strategy, Industry experts, Enterprise function practitioners, Business intelligence professionals, Innovative solutions, Emerging technologies, Strategy and consulting acumen, Skills, Industry knowledge, Capabilities, WPP

Location & Travel:
Keywords: No details found