Job Title: Techno-Functional Business Analyst

Keywords: Techno-Functional, Business Analyst

Introduction/Overview:
- Serve as a trusted advisor to clients, providing expert guidance and support
- Possess strong interpersonal skills to effectively communicate with clients and understand their business needs
- Have a deep understanding of both functional and technical aspects of business analysis
- Possess industry experience and consulting experience to provide valuable insights and recommendations
- Understand the client's business and work towards delivering solutions that provide customer ROI
- Engage in innovation-led consulting to help clients stay ahead in the market
- Act as strategic business partners to clients, assisting them in achieving their business goals

Roles & Responsibilities:
- Conduct client discovery workshops to understand their requirements and objectives
- Develop user personas and user journeys to identify key user needs and pain points
- Gather and document business requirements from clients
- Collaborate with technical architects to map business requirements to technology solutions
- Provide functional solutions and recommendations based on industry best practices
- Specialize in eCommerce, including B2B, B2C, and B2B2C models
- Work in an agile environment, managing product backlogs and creating user stories
- Create functional specification documentation to guide development teams
- Ensure that eCommerce goals are met and client satisfaction is achieved
- Continuously seek professional growth and stay updated with industry trends and advancements

Years of Experience:
- Require 7-10 years of experience in the eCommerce domain, with expertise in B2B and B2C models

Skills/Knowledge:
- Possess strong interpersonal skills to effectively communicate and collaborate with clients and team members
- Have a deep functional knowledge and technical knowledge to provide comprehensive solutions
- Demonstrate industry experience and consulting experience to understand business challenges and provide valuable insights
- Possess a consulting mindset to approach problems and provide innovative solutions
- Exhibit strong analytical ability to analyze complex business requirements and recommend appropriate solutions
- Have excellent documentation skills to create clear and concise documentation
- Possess presentation skills to effectively communicate ideas and recommendations to clients and stakeholders

Key Competencies:
- Strong interpersonal skills to build and maintain relationships with clients and team members
- Analytical ability to analyze complex business requirements and provide effective solutions
- Consulting mindset to approach problems and provide innovative solutions
- Excellent documentation skills to create comprehensive and clear documentation
- Presentation skills to effectively communicate ideas and recommendations

Domain/Industry:
- Not specified

Employment Type:
- Not specified

Company Overview:
- Not specified

Benefits & Opportunities:
- Not specified

Location & Travel:
- Not specified