1. Director, Consumer Experience & Commerce
2. digital commerce, end-to-end consumer experience, consultant
3. CX roadmap initiatives, business objectives, customer needs, industry challenges, market trends, growth opportunities, experience assessment, marketing and technology assessment, solution and vendor assessment, personas, user journeys, solution architects, UI/UX designers, development team, omnichannel consumer experience, project management, requirement gathering, UAT, go-live, consumer data, personalization, workshops, stakeholder interviews, customer interviews, data and analytics, client relationships, upsell opportunities
4. 10+ years of experience, consumer engagement, experience platforms, e-commerce, CPG, telecom, retail, automotive, beauty, fashion, lifestyle industry, consulting, customer experience strategy, digital marketing strategy, experience design
5. MBA, tier 1/2 institute
6. web, mobile app launches, D2C/commerce initiatives, digital marketing, brand/category management, mar-tech/commerce/crm tech platforms, Adobe campaign, Marketo, SFMC, ad tech platforms, CMS tools, Sitecore, AEM, Magnolia, commerce technology platforms, Adobe Commerce Cloud, Salesforce Commerce Cloud, consumer retention, insights platforms, program management, written communication, verbal communication, presentation skills
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10. Verticurl, WPP company, marketing technology services agency, multinational organizations, MarTech platforms, customer experience technologies, lead management processes, marketing technology, operational excellence, 1,200 team members
11. transformative projects, domestic and global clients, intersection of Experience, Commerce, and Technology, co-create, strategy, industry experts, enterprise function practitioners, business intelligence professionals, innovative solutions, emerging technologies, strategy and consulting acumen, industry knowledge, capabilities, WPP
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