Mukul 
Kathuria 	
Experience	
 	
March 2021–Present 
Manager, MPC Global Implementation (PMO) 
Rackspace Technology  
 	
	 	Leading onboardings, Implementations, and deployments for managed public 
cloud (AWS, Azure & GCP) globally  	
	 	Leading global project management team with PMs from Germany, India, UK, & 
US  	
	 	Collaborating with the Product Team on End-to-End Product lifecycle 	
	 	Developing implementation plan & processes 	
	 	Leading continues process improvement 	
	 	Collaborating with the Senior Leadership team to set up the KPIs & KRAs in 
accordance with the organizational goals 	
	 	Set standards for project management capabilities, certifications, and 
qualifications for Project Managers, success measurement criteria, 
methodologies, tools to be used, etc. 	
	 	Oversee Project Managers for the delivery of projects on time, within the scope, 
and on budget 	
	 	Provide strategic recommendations to enhance the success of projects 	
	 	Oversee the delegation of work to Project Managers and Subject Matter experts 	
	 	Drafting new and improving existing knowledge transfer programs across teams 	
	 	Drafting new and improving existing processes for onboarding & 
implementation of all new/existing products 	
	 	Mentoring and training new PMs on onboarding processes, corporate policies, 
client communication, and team collaboration 	
	 	Collaborating with other teams/Leaders (Sales, Customer Success, EM, PS, 
Product, etc.) to maintain an agile delivery program  	
	 	Managing internal/external escalations  	
	 	Evaluating and selecting solutions through the application of previous 
experience and analysis 	
	 	Monitor project schedules and ensure project compliance. 	
	 	Identifying risks and preparing mitigation strategies.  	
	 	Prepare status reports by gathering, analyzing, and summarizing relevant 
information for clients and internal management (weekly / monthly basis).  	
	 	Working with diverse technical teams efficiently.  	
	 	Collaborating with functional leaders to design work plans and resource 
schedules. 	
 
 
 	
 	
Profile 	
I am a result-oriented Program 
Manager with 8+ years of 
program/project management 
experience and an overall people 
management experience of 10+ years. 
I specialize in program/project 
management, people management, 
Leading in Remote/Hybrid 
environments, client management, 
supply management, and vendor 
management. 
 
Proficient in managing complex IT 
programs globally with diverse teams. 
I focus on providing on-time delivery 
in compliance with quality, time, and 
cost parameters. I am comfortable 
working with cross-cultural and 
multinational teams. I am proficient in 
managing remote teams with an 
experience of 5+ years in remote 
leadership roles. 
 	
 	
 	
ATS, Indirapuram 
Ghaziabad – UP -201014 	
 	
 	
+91 99114 28564 	
 	
 	
https://www.linkedin.com/in/
mukul-kathuria-89b137108/ 	
 	
 	
mukul.kathuria@gmail.com

September 2018–March 2021 
Senior Project/Program Manager	 	
Cloud & Beyond LLC (Infilabs Private Limited) 
 	
	 	Leading Global PMO and the India delivery Team – 2 Project Managers and 12-
15 Delivery Engineers & Solution Architects 	
	 	Selecting/Designing process for effective project management.  	
	 	Select/Design project methodologies, develop project plans, and prepare 
project schedules.  	
	 	Establish effective project communication plans and ensure their execution.  	
	 	Monitor project schedule and ensure project compliance. 	
	 	Analyze project performance using appropriate tools and techniques. Utilize 
industry best practices, techniques, and standards throughout the entire project 
execution. 	
	 	Identify risks and prepare mitigation strategies.  	
	 	Manage/Facilitate changes to the project scope, project schedule, and project 
costs using appropriate verification techniques, while ensuring that all parties 
are informed of the impacts on schedule and budget. 	
	 	Create and maintain comprehensive project documentation.  	
	 	Obtain customer acceptance of project deliverables and manage customer 
satisfaction within the project transition period. 	
	 	Coordinate the development of user manuals, training materials, and other 
documents as needed to enable successful implementation and turnover of the 
process or system to the clients. 	
	 	Manage diverse technical teams efficiently. Ensure resource availability and 
allocation. Collaborate with technical leaders to design work plans and 
employee schedules. 	
	 	Use and continually develop leadership skills. Attend conferences and training 
as required to maintain proficiency. 	
	 	Coordinate with the Pre-sales team and manage the RFIs, RFPs, and RFBs 
process. Assist the Pre-sales team with RFI, RFP, and RFB documentation. 	
	 	Assist in employee hiring and onboarding process.  	
 	
January 2016–October 2018 
Project Manager 	•	 Toluna 	
	 	Creating project plans while working with survey programmer to create project 
milestones, deliverables, and suggestions for the clients to improve/ correct 
survey logic, questionnaire requirements, and language 	
	 	Mentoring and Training PMs on corporate policies, client communication, and 
team collaboration 	
	 	Manage multiple projects and coordinate project tasks/activities between 
multiple teams [onshore/offshore locations] 	
	 	Tracking active projects and proactively updating clients to help minimize 
project risks 	
	 	Manage escalations and change requests 	
	 	Discuss optimal resource utilization to ensure better project margins 	
	 	Proactively update Finance & Sales teams on projects which are at risk of 
revenue realization within the accounting period and recommend necessary 
steps 	
 	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 	
 	Key Skills 	
	 	Proficient in Project 
Management Methodologies 	
o	 	Waterfall 	
o	 	Agile 	
o	 	Hybrid 	
	 	Strong Understanding of 
Software Processes  	
o	 	Linear 	
o	 	Spiral 	
o	 	Unified  	
	 	Clear Understanding of 
Prototyping and Continuous 
Delivery

	 	Support and participate in developing organizational policies, project standards, 
guidelines, and operating procedures  	
	 	Ensure survey logics worked accurately and the questionnaire verbiage is in 
accordance with ESOMAR (research standards) and GDPR guidelines 	
 	
Certificates/Certifications 	
 
Leadership 	
	 	Strategic Leadership and Management Specialization	, University of Illinois 	
Urbana-Champaign	 	
o	 	Managing the Organization, 	September 2022	 	
o	 	Designing the Organization, 	September 2022	 	
o	 	Applications of Everyday Leadership, 	July 2022	 	
o	 	Leading Teams: Developing as a Leader	, July 2022 	
	 	Leading in Remote/Hybrid Environment, 	LinkedIn Learning 	
o	 	Hybrid Working Foundation, 	September 2022	 	
o	 	Managing Skills for Remote Leaders, 	September 2022	 	
o	 	Delegating from a Distance, 	September 2022	 	
o	 	Coaching Virtually, 	September 2022	 	
o	 	Building Connection and Engagement in Virtual Team, 	September 	
2022	 	
o	 	Virtual Performance Reviews and Feedback, 	September 2022 	
Product Management 	
	 	Software Product Management Specialization	, University of Alberta 	
o	 	Reviews & Metrics for Software Improvements	, October 2022 	
o	 	Agile Planning for Software Products, 	October 2022 	
o	 	Client Needs and Software Requirements, 	July 2020 	
o	 	Software Processes and Agile Practices	, July 2020 	
o	 	Introduction to Software Product Management	, March 2020 	
Project/Program Management 	
	 	Project Management Professional (PMP)®, 	Project Management Institute	, 	
[Currently Pursuing] 	
	 	Artificial Intelligence for Project Managers, 	LinkedIn Learning, September 	
2022	 	 	
	 	Intro to Service Management with ITIL® 4, 	LinkedIn Learning, April 2023 	
	 	Project Management Preventing Scope Creep	,	
 	
National Registry of CPE 	
Sponsors, May 2021 	
	 	Agile Project Leadership, 	LinkedIn Learning, April 2021	 	
	 	Transition Management for Agile Environments	, LinkedIn Learning, April 	
2021 	
	 	Change Management for Projects	, National Registry of CPE Sponsors, May 	
2021 	
	 	Project Management Foundations Integration	, National Registry of CPE 	
Sponsors, May 2021 	
	 	Business Analytics with Excel	, Simplilearn, 	[Currently Pursuing]	 	
	 	Project Management Principles and Practices Specialization. 	University of 	
California, Irvine	 	
o	 	Managing Project Risks and Changes	, January 2018 	
o	 	Initiating and Planning Projects, 	September 2017 	
Projects Delivered	 	
	 	Azure Implementations 	
	 	Azure Assumptions (CSP to CSP 
& EA to CSP) 	
	 	AWS implementations 	
	 	AWS Assumptions (With and 
Without LZ/CT) 	
	 	Google Cloud Platform 
Implementations 	
	 	Google Cloud Platform 
Assumptions 	
	 	Microsoft SharePoint On-Prem 
2019 Deployment  	
	 	Microsoft SharePoint Online 
Deployment 	
	 	Microsoft Dynamics 365 
Deployment/Implementation 
(was working as a supporting 
project manager)  	
	 	SharePoint On-Prem to 
SharePoint Online Migration 	
	 	Microsoft Office 365 
Deployment (As a secondary 
PM) 	
	 	On-Prem storage to OneDrive 
Migration 	
	 	Dropbox to OneDrive Migration 	
	 	Microsoft Power Apps 
Deployment (i.e. IT ticketing 
system) 	
	 	2010 Workflows to Microsoft 
Automate (Power Platform) 
Migration 	
	 	G Suit to SharePoint Migration 	
	 	E-commerce Solutions with 
Shopify

o	 	Budgeting and Scheduling Projects, 	November 2017 	
 
Cloud Computing 	
	 	Google Cloud Product Fundamentals, 	Google Cloud, May 2021  	
	 	AWS Fundamentals: Migrating to the Cloud, 	Amazon Web Services, June 	
2021 	
	 	Microsoft Azure Fundamentals AZ-900, 	Microsoft	, [Currently Pursuing] 	
	 	Introduction to Microsoft Azure Cloud Services, 	Microsoft	, 	July 2021	 	
	 	Microsoft Azure Management Tools & Security Solutions, 	Microsoft	, 	
August 2021 	
	 	Microsoft Azure Services and Lifecycles, 	Microsoft	, 	September 2021	 	
	 	AWS Fundamentals: Going Cloud-Native, 	Amazon Web Services, June 2019	 	
	 	AWS Fundamentals: 	Building Serverless Applications, Amazon Web 	
Services, June 2019 	
PMS/Tools/Misalliance  	
	 	Power BI: Dashboards for Beginner	, LinkedIn Learning. April 2023 	
	 	Enhance Productivity in a Hybrid Work Environment	, LinkedIn Learning. 	
September 2022 	
	 	Virtual and Hybrid Meeting Essential	, LinkedIn Learning. September 2022 	
	 	Be an Effective Hybrid or Virtual Employee	, LinkedIn Learning. September 	
2022 	
	 	Learning Microsoft Project	, LinkedIn Learning, April 2021 	
	 	Smartsheet Essential Training	, LinkedIn Learning, April 2021 	
	 	Agile with Atlassian Jira, 	Atlassian, December 2020 	
	 	Google IT Professional Certificate	, Google, 	[Currently Pursuing]	 	
Education	 	
	 	Master of Computer Applications (Software Engineering), 	University 	
Campus, Guru Gobind Singh Indraprastha University, 2014 	
	 	Bachelor of Commerce, 	Ramjas College, Delhi University (DU), 2010 	
 	
Additional Skills 	
	 	Expert in MS Office/O365 (Planner, Teams, Word, Excel, Outlook, and 
PowerPoint), SharePoint, and OneDrive.  	
	 	Proficient in Jira (Certified), Azure DevOps (Project/Product Management), 
Microsoft Project  	
	 	Familiarity with C, C++, C#.NET, Java, JavaScript, Node.js, ReactJS, jQuery, 
HTML, Oracle, MS-Access, MySQL; Operating systems Windows, Linux, Unix  	
	 	Knowledge of Microsoft Power Platform (Apps, Automate) Power BI, 
Microsoft Flow, Adobe CS, and Coral Draw 	
 	
Additional Work Experience 	
 	
 
S.H.I.E.L.D – 	Strategic Hazard 	
Intervention Equipment Logistics 
Dealers 
 	
	 	Managing Partner (Full Time) 
Jun 2014 – Dec 2015 	
 
Technospares 
 	
	 	Sr. Manager –	 Account 	
Management	 (Part Time) 	
Jul 2010 – Dec 2013 	
 	
	 	Manager – 	Account 	
Management	 (Part Time) 	
Jul 2007 – Feb 2010 	
 	
	 	Workshop Manager – 	Printing 	
& Packaging	 (Part Time) 	
Jan 2006 – Feb 2007 	
 	
	 	Workshop Associate Manager 
– 	Machinery Spare Parts	 (Part 	
Time) 
Jan 2004 – Dec 2005