Years of exp: 12 -14 years

 

JD:

 

         Omnichannel Consulting and Solutioning for leading international clients in Manufacturing, Retail or CPG sectors on multiyear digital transformation projects.

         Developing and enhancing omnichannel maturity assessment frameworks and own consulting assignments related to platform evaluation and feasibility studies.

         Provide a report of findings to all stake holders in a structured manner at the end of consulting assignment as per the scope defined and agreed by all stakeholders at the start of the assignment.

         Participate in digital transformation projects from the very beginning (initiation of discussions) till very end (scheduled upgrades and maintenance post implementation).

         Work on a variety of commerce related business use cases not limited to the following - b2b, b2c, b2b2c.

         Participate as a key contributor in client discovery workshops and play an active role in defining the user personas and user journeys.

         Work on detailing out the business to technology mapping in various areas related to omnichannel commerce including advanced order management, analytics and personalization, loyalty and CRM, integration with backend systems (ERP, WMS, PIM, Supply Chain), digital marketing, unified view of inventory, store operations and third party integrations.

         Working closely with key members of client business and IT teams and ensure that the key requirements articulated by them are fully understood and incorporated into the product roadmap for delivery.

         Implementation of Magento commerce, Salesforce Commerce, Liferay Commerce and other emerging COTS e-commerce software.

         Identify the integration requirements between legacy enterprise systems with modern COTS e-commerce software.

 

 

Job Specification (Profile):

 

         Minimum 10 years of work experience in Manufacturing, Retail or CPG sectors (can be relaxed by a couple of years in exceptional cases).

         Work experience must be in direct employment with the relevant domain company / sector.

         Onsite experience with similar companies will also be considered in place of direct employment if assignment was through reputed IT Service / Consulting company.

         End to end implementation experience of least 2 COTS e-commerce software. Familiarity with Magento 2 will be an added advantage.

         Familiarity with advanced order management system like Sterling commerce will be an added advantage.

         Knowledge of enterprise IT systems especially ERP, WMS, PIM is a must.

         Exposure to enterprise mobility systems is a must.

         Key contributor to at least 1 implementation of mobile shopping app.

         Understanding of workings of supply chain in Manufacturing, CPG or Retail sector is a must.

         Exceptionally good at documenting use cases and user stories.

         Very good command over English and exceptional presentation skills.



