1. Job Title: Techno-Functional Business Analyst
2. Introduction/Overview: This role serves as a hands-on trusted advisor to the customer, using strong interpersonal skills, functional and/or technical knowledge, industry experience, consulting experience, and knowledge of the client’s business to deliver customer ROI. The functional consultants are champion advocates of driving innovation-led consulting during pre/ intermediate/ post project execution. Able to drive a consulting mindset within project teams to position Wipro as strategic business partners.
3. Roles & Responsibilities: Participate as a key contributor in client discovery workshops and play an active role in defining the user personas and user journeys. Assess client business requirements and work closely with Technical Architects to provide long-term functional solutions. Drive customer functional requirements and eCommerce best practices adoption. Work on a variety of commerce-related business use cases not limited to the following - b2b, b2c, b2b2c. Work on detailing out the business to technology mapping in various areas related to e-commerce. Manage product backlog and able to groom user stories in an agile environment. Author & review functional specification documentation for implementation project teams. Help clients consistently meet/exceed their eCommerce goals and metrics. Deliver high client satisfaction (CSAT) and generate positive feedback from internal teams and leadership. Show continued professional growth and development.
4. Years of Experience: Minimum 7-10 years of work experience in the ecommerce domain - B2B/B2C.
5. Education Qualification: No Details Found.
6. Skills/Knowledge: Strong interpersonal skills, functional and/or technical knowledge, industry experience, consulting experience, knowledge of the client's business, ability to drive a consulting mindset, analytical ability, understanding of typical business challenges faced by customers, exceptional documentation skills, exceptional presentation skills.
7. Key Competencies: Strong interpersonal skills, analytical ability, ability to drive a consulting mindset, exceptional documentation skills, exceptional presentation skills.
8. Domain/Industry: No Details Found.
9. Employment Type: No Details Found.
10. Company Overview: No Details Found.
11. Benefits & Opportunities: No Details Found.
12. Location & Travel: No Details Found.