Response: Thank you for the question. In a scenario where user feedback indicates that navigation is confusing and load times are slow, I would approach the challenge by addressing both the **user experience** and **performance** aspects simultaneously.

First, I would gather more detailed feedback from users to understand the specific pain points regarding navigation. This could involve conducting usability tests or user interviews to identify where users are getting confused. Based on this feedback, I would work with the design and development teams to simplify the navigation structure, ensuring that it aligns with user expectations and follows best practices in user interface design.

For the **performance issue** related to slow load times, I would collaborate with the technical team to conduct a thorough performance analysis. This would include reviewing server performance, database queries, and front-end optimization techniques such as lazy loading, caching, and minimizing resource-heavy elements. 

If the changes to the user interface inadvertently result in longer load times, I would prioritize addressing the performance bottlenecks immediately. This might involve optimizing the code, reducing the number of HTTP requests, or even scaling the backend infrastructure if necessary. I would also ensure that any performance improvements are tested thoroughly before deployment to avoid further issues.

Throughout the process, I would maintain open communication with stakeholders and users, keeping them informed of the changes and gathering additional feedback to ensure that both the navigation and performance improvements meet their expectations.